Staffing - doctors
How adequate is the ratio of doctors to the patients?
Staffing - others
How would you rate the adequacy of other medical staff?
Waiting time for appointments
How satisfied are you with the length of time you had waited to get a hospital appointment?
Accessibility by public transport
How would you rate the accessibility of this hospital by public transport?
Availability of car parking facility
How would you rate the available car parking facility for patients and visitors?
How would rate the quality of the food provided to patients and visitors?
Waiting time for procedures
How would you rate the amount of time you waited to have procedures performed?
How would you rate the quality of the direction signs to the hospital?
How good was the quality of visitors'/ patients' information?
How would you rate the cleanliness of this hospital overall?
How about the timing of admission process?
How good is the discharge process?
How would you rate the ability of the staff to handle your information in a confidential manner?
How would you rate the quality of communication between you and the medical staff?
Amenities - Beds & Beddings
How would you rate the quality of the beds and beddings?
Amenities - Entertainment
How would you rate the quality of the TV and internet services?
What of the quality of the billing process?
Overall courtesy by the staff?
How would you rate the doctor's understanding of your medical condition and treatment?
Safety and Security
What was the quality of the security arrangement there?
How would you rate the overall quality of care at this hospital?